FAQ

We help travellers connect directly with Maldivian travel agencies that match their trip. You tell us your plans, we reach out to a few pre-screened agencies on your behalf, clarify the quotes, and introduce you to the one that fits best.

No. We don't book anything, we don't handle your money, and we don't arrange flights or insurance. We're an independent introduction service. You book and pay the agency directly.

You can absolutely book directly, and many people do. We save you the time of finding the right agency, explaining your requirements multiple times, and decoding industry jargon. We also know which agencies respond reliably and which ones are a good match for specific types of trips.

No. We work with a small number of pre-screened agencies we've built trust with over time. We don't take every agency that wants to be listed, and we don't charge agencies to be part of our network.

Not at all. We work with trips at all budget levels. The difference between our tiers is complexity, not luxury — a straightforward budget trip is Simple, a multi-resort family holiday is Complex.

We have three fixed-fee tiers: Simple ($57), Standard ($97), and Complex ($147). See our Pricing page for what each tier covers.

Research, outreach to pre-screened agencies, clarifying quotes, and a direct introduction to the best match. See our Pricing page for the full breakdown.

Yes. Our fee covers our part of the process. You pay the agency directly for your booking. We never touch that money.

If we're unable to connect you with a suitable agency within the agreed timeframe, you're eligible for a full refund. We only succeed when you get a meaningful introduction.

Full refund. We don't keep your money if we can't deliver.

Our part — from receiving your requirements and payment to making the introduction — usually takes 2–3 business days. After that, the timeline depends on how quickly you and the agency move forward.

Yes. If you have someone in mind, include their name when you share your plans. We'll include them in our outreach.

Tell us why and we'll refine the search. We want you to book with confidence, not settle.

Your travel dates (or preferred window), approximate budget, number of travellers, preferred region or atoll if you have one, and any must-haves — overwater villa, all-inclusive, specific resort features. Whatever you know.

You and the agency — directly. We make the introduction and help clarify the details. Your payment and contract are between you and the agency you choose.

No. We focus on connecting you with the right Maldivian agency for your stay. Most travellers arrange flights and insurance through their local agency or independently, which we think is sensible.

The agency reaches out to you directly. You talk to them, ask your own questions, and decide if it feels right. When you're ready, you book and pay them directly. We step back at this point.

If something feels off after the introduction, let us know. We're not going to leave you stuck. That said, your contract is with the agency, not with us, so we can't intervene in disputes — but we can offer guidance and, if needed, help you find a better fit.